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CONTACT

Talk to a real person, not a ticket queue.

Questions about setup, GST invoicing, or your fleet's specific rate cards — reach out and we'll get back to you, usually the same business day.

We typically reply within one business day. For installation issues, include your TripLogger version number if you have it.

Reach us directly

Phone / WhatsApp
+91-7060325324
Office
Delhi, India

Support hours (IST)

Monday – Friday9:00 – 19:00
Saturday10:00 – 15:00
SundayClosed
BEFORE YOU WRITE IN

A few quick answers

What happens if my laptop dies — do I lose my data?

No. Whenever TripLogger connects to the internet, it automatically backs up your complete data to the cloud in the background. If your device fails, you can retrieve everything on a new install.

Do I need an internet connection to use TripLogger?

No. TripLogger runs fully offline once installed — trips, invoices, and records are stored locally on your machine, so you can keep working without a connection. It only uses the internet to download, activate, and back up your data in the background whenever you happen to be online.

Can I move my data if I switch computers?

Yes. Your data can be exported and imported between installations, so switching machines doesn't mean starting over.

Can I change how the app looks?

Yes. TripLogger comes with a few theme options — including light and dark — so you can pick whatever's easiest to work in, day or night.

Does TripLogger handle IGST for interstate trips?

Yes — TripLogger calculates CGST/SGST for in-state trips and IGST for interstate trips automatically based on the client's registered state.

How fast do you respond to support requests?

Most messages get a reply within one business day during support hours. If you're mid-installation and stuck, call or WhatsApp for a faster response.